Personal information details

August 4th, 2010

One of the most important safety issues is the fact that you will have to give the casino personal information, like your credit card details, in case you play for money. If you are playing for free, then you shouldn’t give out such details, and there’s no reason why the casino would require it. If it does however, it should be a warning sign.

There have been a number of frauds related to internet banking, and it’s only natural that people feel uneasy when they need to disclose such information. Most casinos have a secure page for the transactions, with SSL encryption to prevent any data theft. Honest sites also include a ‘Privacy Policy’ statement clarifying that your details won’t be sold or given to third parties. This statement should be on the home page or provided as a link from the registration forms.

All the online casinos state that they have a support team ready to answer all your questions, but this is something you should test yourself. There are several contact methods they can provide, like live chat, a toll-free telephone number or email. Try contacting them before you start to play, and see if you get a prompt reply. If they never pick up the phone, or your email goes unanswered for weeks, that’s probably the kind of treatment you’ll get when you have a problem too.

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